Euro Motors Privacy Policy

This Privacy Policy explains how Euro Motors, doing business as Euro Motors("Company," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit http://euromotorsfl.com/ (the "Website"), contact us, request or receive services, schedule an appointment, submit a form, or participate in our email or SMS/MMS messaging programs.

By using the Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy. This Privacy Policy does not replace any consent language presented at the point where you opt into a specific communication program.

Contents

  • Information We Collect
  • Sources of Personal Information
  • How We Use Personal Information
  • SMS/MMS Messaging and Mobile Information
  • How We Disclose Personal Information
  • Cookies, Analytics, and Advertising
  • Data Retention and Security
  • Privacy Rights
  • Children, Third-Party Links, Changes, and Contact Information


1. Information We Collect


The personal information we collect depends on how you interact with us and which Website features or services are enabled. It may include the following categories:

  • Identifiers and contact information, such as your name, postal address, email address, telephone or mobile number, and account identifiers.
  • Customer and service information, such as appointment requests, vehicle or property information, service history, estimates, invoices, warranty information, preferences, feedback, and communications with us.
  • Commercial and payment information, such as products or services requested or purchased, billing details, transaction records, and payment status.
  • Payment card information may be processed directly by a payment processor and may not be stored by us.
  • Communications information, including emails, call records, voicemail, chat messages, SMS/MMS messages, message content, delivery status, opt-in and opt-out records, and customer-support interactions.
  • Internet, device, and usage information, such as IP address, browser type, device identifiers, operating system, referring pages, pages viewed, links clicked, date and time stamps, and Website interaction data.
  • Approximate location information inferred from an IP address or information you provide, such as a city, state, or ZIP code.
  • Any other information you choose to provide, including information submitted through forms, surveys, reviews, uploads, or other communications.


2. Sources of Personal Information


We may collect personal information:

  • Directly from you, including when you complete a form, call, email, text, schedule an appointment, request a quote, make a purchase, or communicate with us.
  • Automatically from your browser or device through cookies, server logs, pixels, tags, local storage, and similar technologies, if those technologies are enabled.
  • From service providers that support our Website, customer relationship management, communications, appointment scheduling, payments, analytics, advertising, call tracking, or security.
  • From publicly available sources, referral partners, or other third parties when permitted by law. We do not treat consent to receive SMS/MMS messages as transferable from another business or third party.


3. How We Use Personal Information


We may use personal information to:

  • Provide, schedule, perform, support, and improve our products and services.
  • Respond to inquiries, provide estimates, confirm appointments, deliver service updates, and communicate about transactions or customer support.
  • Send email or SMS/MMS communications when we have the required consent or another lawful basis to do so.
  • Process payments, maintain business records, and administer warranties, promotions, or loyalty programs, if offered.
  • Operate, personalize, analyze, secure, and troubleshoot the Website and our systems.
  • Measure the effectiveness of marketing and advertising, if used, and honor applicable opt-out preferences.
  • Prevent fraud, abuse, security incidents, and unlawful activity; enforce our agreements; and protect our rights, customers, personnel, and property.
  • Comply with legal, regulatory, tax, accounting, carrier, and messaging-platform requirements.


4. SMS/MMS Messaging and Mobile Information


When you provide a mobile number and affirmatively opt in, Euro Motors may send you text messages relating to [SELECT ONLY APPLICABLE: appointment reminders, service updates, estimate or invoice notifications, customer-care messages, review requests, account alerts, and marketing or promotional offers]. Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any property, goods, or services. You may opt out at any time by replying STOP to a message. You may also use any other reasonable method that clearly communicates your request to stop, including contacting us at [SUPPORT EMAIL] or [SUPPORT PHONE]. For help, reply HELP or contact us using the information below. After an opt-out request, you may receive one final non-promotional message confirming that the request was processed.


Mobile Information and SMS Consent Non-Sharing Commitment


We do not sell, rent, or share mobile phone numbers, SMS/MMS opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.


We may disclose mobile information to service providers and subcontractors solely as necessary to provide, maintain, secure, and support our messaging program. Those parties may use the information only to perform services for us and may not use it for their own marketing.


Text messaging originator opt-in data and consent are not transferred to other businesses, lead generators, affiliates, or third parties for marketing. Consent applies only to the specific sender and messaging program for which it was obtained.

 

Messaging Records


We may retain records of consent and messaging activity, including the date, time, method, source page or form, disclosure language presented, IP address or device information, mobile number, campaign or program, messages sent, and opt-out requests. We use these records to operate the program, document compliance, resolve disputes, and prevent messages after an opt-out.


5. How We Disclose Personal Information


We may disclose personal information in the following circumstances:

  • Service providers and contractors. We may disclose information to vendors that provide hosting, CRM, communications, appointment scheduling, payment processing, analytics, advertising, data storage, cybersecurity, professional services, and customer support. They are authorized to use information only for the services they provide to us, subject to contractual and legal restrictions.
  • Legal and safety purposes. We may disclose information when we reasonably believe disclosure is required by law, legal process, regulation, court order, carrier or platform investigation, or to protect rights, safety, and security.
  • Business transactions. Information may be disclosed in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, subject to applicable law. Mobile opt-in data and consent may not be used by a successor for marketing outside the scope of the consent originally provided without obtaining new consent.
  • Professional advisors. We may disclose information to attorneys, accountants, insurers, auditors, and other advisors who are bound by confidentiality or professional obligations.
  • At your direction or with your consent. We may disclose information when you ask us to or separately authorize the disclosure.
  • The disclosures above do not permit the sale or sharing of mobile phone numbers, SMS/MMS opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.


6. Cookies, Analytics, and Advertising


We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the Website, remember preferences, understand Website use, prevent fraud, and measure advertising. These technologies may collect device and usage information over time and across websites or services.

You can manage cookies through your browser settings and, where available, our cookie-preference tool. Blocking certain cookies may affect Website functionality. [If applicable: We honor legally required browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device from which the signal is sent.


7. Email Marketing


If you subscribe to marketing emails, we may send newsletters, promotions, and other announcements. You may unsubscribe by using the link in an email or contacting us. Unsubscribing from marketing emails does not prevent transactional or service-related emails that are necessary to fulfill a request or transaction.


8. Data Retention


We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services,

maintain transaction and consent records, honor opt-out requests, comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, the nature of our relationship, and applicable requirements.


9. Data Security


We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, authentication, encryption where appropriate, vendor management, monitoring, backups, and employee training. No system or transmission method is completely secure, and we cannot guarantee absolute security.


10. Your Privacy Rights


Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive personal information; or to appeal a decision concerning a privacy request. We will not unlawfully discriminate against you for exercising a privacy right.

To submit a request, contact us at support@sindyeuromotors.com or (407) 730-5917. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, subject to verification requirements.


11. International Users


If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Those countries may have different data-protection laws. Where required, we rely on appropriate legal mechanisms for international transfers.


Our legal bases for processing may include performance of a contract, compliance with legal obligations, legitimate interests, and consent. You may also have rights to object to or restrict processing, withdraw consent, and lodge a complaint with a supervisory authority.


12. Children's Privacy


The Website and our messaging programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If our services are intended for minors or if a different age threshold applies, this section must be revised to match the service and applicable law. If you believe a child provided personal information to us, contact us so we can review and take appropriate action.


13. Third-Party Websites and Services

The Website may link to third-party websites or services. We are not responsible for their privacy, security, or content. Review the privacy policies of any third party before providing information.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date identifies the latest revision. Material changes may be communicated through the Website or another appropriate method. Your continued use of the Website after an update is subject to the revised policy, to the extent permitted by law. Changes to a privacy policy do not create new SMS marketing consent; new or materially different messaging programs may require a new opt-in.


15. Contact Us

For questions, privacy requests, complaints, or messaging support, contact: